Shipping policy
Shipping, Delivery, and Return Policies - Lamiora Jewelry
1. Shipping Framework and Operational Timelines
Lamiora Jewelry processes and dispatches corporate and retail orders directly from our manufacturing facility in Oakville, Canada. Our international logistics network services selected global destinations, specifically the United States, the United Kingdom, Japan, South Korea, Saudi Arabia, the United Arab Emirates, and Qatar. All orders are subject to a mandatory internal processing window prior to dispatch:
Lamiora Jewelry processes and dispatches corporate and retail orders directly from our manufacturing facility in Oakville, Canada. Our international logistics network services selected global destinations, specifically the United States, the United Kingdom, Japan, South Korea, Saudi Arabia, the United Arab Emirates, and Qatar. All orders are subject to a mandatory internal processing window prior to dispatch:
- Standard Inventory Orders: Dispatched within one (1) to three (3) business days from order confirmation.
- Bespoke and Custom Orders: Dispatched within three (3) to seven (7) business days, depending on manufacturing complexity.
2. Domestic and International Shipping Tariffs
Shipping fees are applied as fixed structural tariffs at checkout based on the destination and tier selected by the Customer.
Shipping fees are applied as fixed structural tariffs at checkout based on the destination and tier selected by the Customer.
- Domestic (Within Canada - Standard): $3.00 CAD. This tier utilizes baseline postal services and strictly excludes tracking metadata or delivery confirmation.
- Domestic (Within Canada - Expedited): $12.00 CAD. This premium tier includes comprehensive tracking protocols and accelerated transit.
- United States Jurisdiction: $9.00 CAD. Shipments are fully tracked and registered.
- International Destination Tariffs: $25.00 CAD. Dispatched via secure registered international mail services.
- Local Collection (Oakville, Ontario): Complimentary ($0.00 CAD). Available exclusively for customers opting for manual collection at our designated Oakville facility. A formal notification will be issued via the customer's provided contact metadata once the order is cleared for collection.
3. Jurisdiction-Specific Customs, Tariffs, and Import Fees
All international shipments originating outside of Canada are subject to border inspections, customs clearings, and localized import taxes. Lamiora Jewelry does not calculate, collect, or assume liability for destination-based financial levies. The Customer maintains sole statutory and financial responsibility for clearing all customs duties, import tariffs, and local VAT assessments enforced by their respective destination authorities. Refusal to clear customs does not entitle the customer to an order cancellation or refund.
All international shipments originating outside of Canada are subject to border inspections, customs clearings, and localized import taxes. Lamiora Jewelry does not calculate, collect, or assume liability for destination-based financial levies. The Customer maintains sole statutory and financial responsibility for clearing all customs duties, import tariffs, and local VAT assessments enforced by their respective destination authorities. Refusal to clear customs does not entitle the customer to an order cancellation or refund.
4. Strict Final Sale and No-Return Policy
Due to the artisanal, handcrafted, and frequently customized nature of our jewelry production, all commercial sales executed on this platform are strictly final. Lamiora Jewelry enforces a zero-return, zero-exchange, and zero-refund policy regarding instances of customer dissatisfaction, change of mind, or subjective aesthetic expectations. Minor variations in finish, dimension, or setting are inherent to independent artisanal manufacturing and do not constitute physical defects. Furthermore, due to strict international health, sanitary, and hygiene regulations, all wearable items (including but not limited to earrings) are permanently barred from return or exchange under any circumstances.
Due to the artisanal, handcrafted, and frequently customized nature of our jewelry production, all commercial sales executed on this platform are strictly final. Lamiora Jewelry enforces a zero-return, zero-exchange, and zero-refund policy regarding instances of customer dissatisfaction, change of mind, or subjective aesthetic expectations. Minor variations in finish, dimension, or setting are inherent to independent artisanal manufacturing and do not constitute physical defects. Furthermore, due to strict international health, sanitary, and hygiene regulations, all wearable items (including but not limited to earrings) are permanently barred from return or exchange under any circumstances.
5. Authorized Compliance Exceptions and Damaged Goods
Lamiora Jewelry assumes full liability exclusively for verifiable administrative or fulfillment errors. Customers must submit a formal compliance claim within seven (7) calendar days of documented delivery under the following parameters:
Lamiora Jewelry assumes full liability exclusively for verifiable administrative or fulfillment errors. Customers must submit a formal compliance claim within seven (7) calendar days of documented delivery under the following parameters:
- Fulfillment Errors: The delivered item deviates significantly and verifiably from the confirmed digital purchase order.
- Transit Damage: The item sustains structural damage during physical transit. Claims under this category must be accompanied by comprehensive, high-resolution photographic evidence documenting both the damaged item and the external shipping containment.
- Resolution Protocol: Verified claims will be resolved strictly via repair, exact product replacement, or store credit at our sole discretion. Lamiora Jewelry will assume liability for associated shipping costs only upon verified fulfillment errors.
6. Customer Liability and Non-Tracked Transit Risks
The Customer is under a strict obligation to verify the absolute accuracy of the shipping infrastructure metadata provided at checkout. Lamiora Jewelry disclaims all liability for delivery failures, localized delays, or misrouted packages resulting from inaccurate or incomplete address submissions.
The Customer is under a strict obligation to verify the absolute accuracy of the shipping infrastructure metadata provided at checkout. Lamiora Jewelry disclaims all liability for delivery failures, localized delays, or misrouted packages resulting from inaccurate or incomplete address submissions.
Furthermore, if the Customer voluntarily selects a non-tracked shipping tier (such as Canada Standard Shipping), the Customer explicitly assumes all structural risks associated with transit. Lamiora Jewelry is not financially or legally liable for lost, untracked, or stolen packages once the consignment has been transferred to the primary logistics carrier. To mitigate transit vulnerabilities, we strongly advise selecting a tracked shipping methodology at the point of sale.
Corporate Customer Service Registry
For order status inquiries, compliance claims, or localized collection coordination, address all formal correspondence to our verified corporate channels:
For order status inquiries, compliance claims, or localized collection coordination, address all formal correspondence to our verified corporate channels:
- Corporate Email Desk: lamarediy@gmail.com
- Official Handle: @lamiora14